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At long last, the CVS coupon policy has now been posted online. We recommend printing a copy of the policy and keeping it with your coupons in case you run into any issues redeeming coupons at your store. In my (Laura’s) experience, that doesn’t often happen at CVS, but it’s still a good idea to have it with you just in case.
Here are a few noteworthy points (along with my comments in italics):
— CVS/pharmacy does not accept expired coupons.
Some readers have reported that their store accepts expired coupons that are only a few days expired.
— Competitor coupons are not accepted at CVS/pharmacy.
Again, some readers have reported that their store accepts competitor coupons and even price matches sales.
— The total value of the coupons may not exceed the value of the transaction. Sales tax must be paid if required by state law.
— CVS/pharmacy will accept manufacturer coupons for an item that is on sale.
— CVS/pharmacy will not accept percent off coupons for sale and promotional items.
Sometimes you may receive a coupon via email for 20% off your order (for example); these coupons do not apply to sale and promotional items.
— In the event that any item’s price is less than the value of the coupon, CVS/pharmacy will accept the coupon only to the price of the item. CVS/pharmacy does not provide cash back in exchange for any coupons.
— CVS/pharmacy accepts one third-party manufacturer coupon and applicable CVS/pharmacy coupon(s) for the purchase of a single item, unless prohibited by either coupon offer.
— The coupon amount will be reduced if it exceeds the value of the item after other discounts or coupons are applied. (For example, a $5.00 coupon for a $4.99 item will result in a $4.99 coupon value.)
— CVS/pharmacy accepts multiple identical coupons for multiple qualifying items as long as there is sufficient stock to satisfy other customers, unless a limit is specified. Management reserves the right to limit the quantity of items purchased.
— CVS/pharmacy reserves the right to process coupons in any order.
This means that they may want to take your manufacturer coupons or Extra Bucks before processing, say, a $5/$25 coupon.
— CVS/pharmacy accepts valid internet/print at home coupons containing a barcode.
I still wonder what the official policy is for buy 1, get 1 free sales. Can you use a buy 1, get 1 free coupon along a buy 1, get 1 free sale? What about using two coupons for items that are on sale buy 1, get 1 free? Maybe CVS will answer these questions in an updated coupon policy, but this is a good start for now.
Your turn: What other questions do you have regarding CVS’s coupon policy?
Thank you for the update – a CVS store just opened in Bloomington!!
It's open now?! Great! It'll be so nice to not have to make the special trip to EP just for CVS (I did that on Monday…).
Awesome Now more left in stock for me to buy in EP! Ha ha ha
I was able to use two manufacturer coupons on a sale item that was buy one get, get one free with no problem. But I have not tried using a buy one, get one free manufacturer coupon on a sale item that is a buy one, get one free.
I have done both (before their policy went live) with no problems. I am very lucky that my CVS is flexible–not sure if it will stay the same now though.
Do you know if there is a policy about expired estrabucks? Some stores take them, and some don't. I have about $20 worth I am going to try at a different store when the first refused. I was last told they accept them, and then this other store wouldn't take them.
Leanne – Their official policy is that they do *not* accept them. A store near me used to accept them 90 days expired, then 30 days expired, and now it depends on who's working. :)